Frequently Asked Questions
What is Investa?
Investa is a trading platform with an easy-to-use design, that provides access to commission-free options trading (other fees may apply). Investors can use our platform to facilitate trades via Interactive Brokers (U.K.) Limited. Interactive Brokers (U.K.) Limited is authorised and regulated by the Financial Conduct Authority under FRN 208159.
Is Investa regulated by the FCA?
Investa Markets Ltd is an appointed representative of Richdale Brokers & Financial Services Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN: 1008437).
Does Investa offer a referral program?
Currently, Investa does not offer an active referral program for users. However, the company is developing various user engagement features that may include referral benefits in future updates.
Is it possible to have more than one trading account?
Investa's policy allows only one trading account per user.
How can I view my account activity?
The Account Activity feature is accessible through the portfolio section's top right corner. This section displays comprehensive information about all orders, including pending, cancelled, and executed trades.
Tap individual orders to view detailed information including execution price, time, and status updates.
Does Investa allow trading of fractional shares?
Users can trade fractional shares on Investa using two methods: specifying a precise share quantity (e.g., 1.5 shares) or entering a specific cash amount (e.g., £5,000) for investment. This feature makes investing more accessible, especially for high-priced stocks.
What is the difference between limit orders and market orders?
Market Orders execute at the best available price (National Best Bid and Offer) with guaranteed execution but no price guarantee. These orders are suitable when immediate execution is prioritised over price.
Limit Orders specify a maximum purchase price or minimum sale price. While they guarantee the desired price or better, they may not execute if the market doesn't reach the specified price level.
Why was my order queued but not executed?
Orders may be queued when placing Market Orders outside of regular trading hours. These orders will automatically execute at market open at the prevailing market price.
To trade stocks before the market is open (pre-market trading is available from 09:00 - 14:30), you can place Limit Orders specifying a whole number of shares. Fractional pre-market trading is not supported currently. Options cannot be traded during pre-market hours.
Why am I unable to place market orders on options?
Market orders are restricted for options and limit orders are necessary to ensure favorable execution prices.
This restriction protects traders from potentially unfavorable executions, especially in volatile markets or with low-liquidity options.
What steps do I take to cancel a pending order?
Pending orders can be cancelled through either the "view order" option on the bottom sheet during the buy/sell flow or through the Account Activity section.
Important: Orders may be partially or fully executed before cancellation is processed. Cancellations only apply to the unexecuted portion of the order.
How can I check the status of my pending orders?
After submitting an order, users receive a confirmation message stating "Order has been sent for execution." Order status can be monitored through by clicking the icon in the top right corner on the portfolio tab or the Account Activity section.
Orders can show various states: Queued, Executing, Completed, Rejected, or Unknown. Each status provides real-time information about the order's progress.
How can I add funds to my account?
Funds can be added through a UK bank account transfer to Interactive Brokers. The process is straight forward and requires matching the deposit amount to the notification amount.
What is the minimum deposit required?
Investa does not impose any minimum deposit requirement for account funding.
When will my deposited funds appear in my account?
Deposits are processed by Interactive Brokers with timing ranging from immediate to 4 business days. Processing speed depends on accurate matching of deposit amounts and reference numbers.
Delays typically occur when deposit amounts don't match notifications or reference numbers are incorrect.
What is a Deposit Notification?
A Deposit Notification is a formal declaration of intent to deposit funds, not the actual deposit. It generates specific bank details and a reference number for the upcoming transfer.
The notification amount must exactly match the actual deposit to ensure proper processing by Interactive Brokers.
What could be causing delays in receiving my deposit?
Deposit delays typically occur when the deposited amount doesn't match the notification amount or when reference numbers are incorrect. These discrepancies trigger additional verification processes.
Are there any fees associated with deposits?
Investa does not charge any fees for depositing funds into trading accounts.
Can I deposit money from a bank account that isn't in my name?
All deposits must come from a UK bank account registered in the account holder's name. This requirement is part of Anti-Money Laundering (AML) compliance.
Deposits from third-party accounts will be rejected as part of standard security procedures.
What option strategies can I use on Investa?
At launch, Investa offers Level 1 and 2 options trading, including long Calls, long Puts, and Covered Calls. These strategies ensure losses are capped at the investment amount.
The platform does not offer margin lending or strategies that could result in losses exceeding the initial investment.
When an option expires, what happens?
For out-of-the-money options, the contract expires worthless. For in-the-money options (ITM by at least $0.01), the Options Clearing Corporation (OCC) automatically exercises the contract if sufficient funds or stocks are available.
Why are the bid and ask prices so far apart for some options?
The spread between bid and ask prices primarily relates to market liquidity. Heavily traded options (like those on NVIDIA) typically show tighter spreads due to high trading volume and competition.
Less liquid options may typically show wider spreads as fewer market participants are actively trading, making price discovery more challenging and increasing the gap between buying and selling prices.